Results Driven Training

This process will generate the BEST possible ROI for your educational needs

We can demonstrate proven tools and techniques that will increase your first call ratios 

between 100 and 150% as soon as they are applied!

 Think of it a COMPLETE turn around in your business in just one session!

If you want to increase your market share you need more new business. What we have found is that the majority of sales professionals are more comfortable servicing existing clients, than contacting NEW ones. You hired talented professionals who have huge potential yet they have become customer service reps rather than the Powerful Sales Force you require!.

When surveyed – The MAJORITY of salespeople are uncomfortable with the UNKNOWN!

It’s NOT their fault.

Your staff has years of experience, some have been trained in some of the finest schools in the country. They may have gone to seminars and learned about their product and service, effective presentations methods, closing techniques and signings..
Yet the key elements to creating the business are NOT being taught!

  1. Create new business on the phone. You can go through your entire training budget for a YEAR and not find another program that will walk your team through creating the tools they need to have the confidence REQUIRED to make that first contact!.
  2. Connecting with the client. Many professionals know how to SELL, what they are missing is how to become someone their client can trust and believe in, certainly not within the 3 – 5 minutes they have their attention. The greatest presentation on the world BEST product will fail if it does NOT address the client at the point that they relate! Professionals will often mis read the client or worse, use what’s worked on their LAST sale and completely AVOID the opportunity to connect with their prospect.
  3. Regenerate yourself EVERYTIME!. The key to generating NEW business that will introduce you to pre-qualified referrals is to service them with what’s important to THEM. Not what worked for YOU the last five sales. Meet your customers where they live and they will make sure that YOU live very well indeed!
  4. Self-Starters. P This is the most OVER used phrase in sales employment ads, but that’s because its not just a good idea, but it’s a requirement! Professionals need to understand how to create self-motivation. Professionals  require self discipline and personal initiative. True North educates your team on their most important weapon, THEMSELVES! By becoming a student of themselves, they will understand her/his unique needs, communication and decision making styles and be able to convert this information into spectacular, long term success!

Let us implement our Turn-Key system to increase your
Productivity and Profitability.

Step 1 – Find a NEED – two sessions
Your customers  will LISTEN to you, and EVALUATE your presentation and BUY your products based on how well you are able to FIND THEIR NEED. This step includes:

Section 101- Find Your Way – Most business owners are ALREADY busy, if their day isn’t full you don’t want to talk to them. But you MUST understand and make the most of the FIRST 90 second’s in their presence. After THAT, they will give you all the time you need. Our initial class helps your team develop the “Elevator Speech” that will get the customers attention and KEEP their business. We discuss the desires of the 4 prime personality styles and how YOUR understanding of them will allow you to customize your programs to their needs.

 Section 102- Integrating to their behavior – You know their personality, you know what their most aggressive issue is and now you’ll find out how YOU can solve that for them. We will demonstrate how, by applying the basics to understanding and recognizing the customers personality and the underlying motivation of their reason for business. We address the do’s and don’t of connecting with the customer.

Step 2 – Client Dynamic Development – three sessions

Section 201- Selling to the Personalities- Tools for closing the sale that are not manipulative, tricky or theoretical. You will learn from seasoned sales professionals who have been applying these tools for decades to the benefit of the customer and themselves. Bring your AVERAGE closing rate into the 70% range where it should be!

 Section 202- What direction is YOUR staff desiring to move? Every Employee is heading in one of four directions, if you are a Sales Manager you need to know which direction that is, if YOU are the employed Professional you need to determine which direction YOU want to head! Using our toolset we will help you determine what direction you’re currently headed, and if needed help YOU change your direction and speed at YOUR best pace! 

Step 3 - Private Group Phone Sales Training – two to four sections

Instead of just TALKING about how to do it we walk you through it, on the phone wih YOUR toughest prospects. Turn your “projects” into prospects and your prospects into customers. All before you leave class!

Group phone training will be customized to meet the needs of the client organization and delivered on-site at the time and location of the clients’ choice.

301 – Phone Strategy Level 1 – You can jump in the deep end of the pool, but if you’re NOT prepared, you are going to sink or need a water wings. We walk you through the PROPER preparation of your material to best suit the needs of your contact and your process.

302 - Telephone Success Session – EVERY sales person will make calls. This session is to continue the excitement and further hone skills. Future goals are defined.

We are ready to help you create the future. Together we'll examine the where your organization is today. Next we'll identify what you want your organization to become as we tailor customized programs to insure your organizations success.